Order statuses description

Version 1.3.

Order in sender company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

1.0. Cancelled.

10

Sender cancelled the order before shipping.

Yes

1.1. Draft.

11

Sender didn’t confirm the order, any order changes available.

 

1.2. Confirmed.

12

Sender confirmed the order, preparing to send information to the delivery company.

 

1.3. Ready to ship.

13

Order confirmed by the delivery company, has a tracking number and ready to be shipped.

 

1.4. Shipped by sender.

14

Sender shipped the order, waiting to be received by delivery company.

 

1.5. Processing.

15

Order is under moderation in delivery company.

 

Order is under moderation in delivery company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

2.1. Picked up.

21

Courier picked up the order from sender.

 

2.2. Sent to crossdocking.

22

Picked up order sent to crossdocking.

 

2.3. Lost.

23

Pick up company lost the order.

Yes

Order in crossdocking company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

3.0. Order not received.

30

Order registered in crossdocking company, not yet received.

 

3.1. Received in crossdocking.

31

Crossdocking company received the order.

 

3.2. Sent to delivery company.

32

Crossdocking company sent order to delivery company.

 

3.3. Sent to return.

33

Crossdocking company sent order to return before shipping to delivery company.

 

3.4. Lost.

34

Crossdocking company lost the order.

Yes

Order in delivery company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

4.1. Received by delivery company.

41

Delivery company received the order and ready to send to the city of destination.

 

4.1.1. On way.

411

Order on the way to the city of destination.

 

4.1.2. Received in city of destination.

412

Received in the city of destination.

 

4.2. In outpost.

42

Order is in the outpost waiting for the recipient.

 

4.3. On delivery to recipient.

43

Order is in the courier delivery to recipient.

 

4.4. Delivered.

44

Order shipped to recipient.

Yes

4.5. Lost.

45

Delivery company lost the order.

Yes

4.6. Change of delivery date.

46

Delivery date was changed with agreement of recipient.

 

4.6.1. Denied by recipient before delivery.

461

Order denied by recipient before courier delivery.

 

4.6.2. Denied by recipient during delivery.

462

Order denied by recipient during courier delivery.

 

4.7. Partially delivered.

47

Order was delivered partially (in detailed order data you can see not delivered items).

 

Return to delivery company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

5.1. Sent to return.

51

Delivery company sent the order to return.

 

5.2. Return sent to crossdocking.

52

Delivery company sent return to crossdocking company.

 

Return to crossdocking company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

6.1. Return received in crossdocking.

61

Crossdocking company received return.

 

6.2. Return sent to sender.

62

Crossdocking company sent the return to pickup company.

 

6.3. Lost.

63

Crossdocking company lost the order during return.

Yes

Return to pickup company.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

7.1. On return to sender.

71

Pickup company received the return.

 

7.2. Returned.

72

Pickup company returned the order to sender.

 

7.3. Lost.

73

Pickup company lost the return.

Yes

7.4. Partially returned.

74

Pickup company returned the order partially.

Yes

Technical order statuses.

Status

API codes

Description

Final status

Status

API codes

Description

Final status

8.1. Lost.

81

Lost, stage of loss not available.

Yes

8.2. Cancelled.

82

Order cancelled.

Yes

8.3. Error.

83

Delivery company error, in comments to status you can find the details.

 

0.1. Unknown status.

1

Status not defined.